Posted on

CS: Prospecting – How to Write a Prospecting Letter

by

The Clarity Series is a series of posts all on one subject.  This particular subject is prospecting.  While the context is commercial real estate, these steps and principles can be applied to any sales.  To read the introduction of this series, click here.  To read an overview of the entire prospecting system, click here.  Thank you for reading!

iStockPhoto

iStockPhoto

In the previous posts for this Clarity Series on Prospecting, I wrote about how I prospected on dollar stores in KY.  After choosing my geography and specialty, and then building my database, it was then time to start contacting people.  This post is a slight revision on a previous post I wrote titled The 3 Benefits of a Well Written Prospecting Letter.  It fits perfectly here.

In my next post, I will go over the anatomy of an effective cold call.  But I prefer to warm up that call.  Writing a letter is a fantastic way to do that.  Determine how many prospects you plan to cold call a week.  That is how many letters you send the week before.  Twenty was my number.  You can certainly do more.

Sending letters has had 4 different types of results for me:

  1. It hits the trash immediately.
  2. They see my name on the envelope before it hits the trash.
  3. It is opened and read. 
  4. It motivates the reader of the letter to call me first.

You have to assume that at least 50% of recipients are not going to read your letter.  They just won’t.  And that is fine.  All I’m trying to do is warm up my initial cold call.  When I call those who actually read it, my ratio for getting a meeting goes up.

On average, they would call me first about once a month.  70% of those calls turn into listings – that is our close rate when they call us from the letter.  That is a huge number for the cost of paper and a stamp.

I want to share 2 things in the remainder of this post:  why send a letter, and how to increase your open and read rate.

3 Reasons/Benefits to Sending a Prospecting Letter

  1. Letters warm up the cold call – This is obvious, but it works.  Not only do I have a higher success rate in getting meetings with those that read the letter, it gives me something to refer to right off the bat.  “Hi Mr. Smith.  I’m Bo Barron and I’m calling to follow-up on the letter I sent you last week…”
  2. Letters force you to follow-up with a call – How is that, you say?  The letters force me to call because I tell them in the letter that I will be calling in about a week.  This is built-in accountability.  It gives you your first opportunity to follow through with integrity – or drop the ball.
  3. Letters force you to be intentional and systematic with your prospecting – This is a huge benefit for most.  To send out a certain amount of letters a week means you must have your database set up.  It means you are intentionally signing X number of letters a week.  It means that you are planning ahead.  It means that you are differentiating yourself from 95% of the rest of the brokerage community.

Now that I have covered why to send the letters, let’s discuss how to get more people to actually open and read the letter!

  • Handwrite the envelope – Studies show that more people open mail that is handwritten versus printed.  I generally had my assistant do it.  She has much better handwriting.  Once a week, 20 letters appeared on my desk.  I signed them and gave them back to her.  She addressed the letters and sent them.  She logged into my cloud-based CRM system and scheduled the cold calls to the recipients.  I made the calls.  Clockwork.  Simple.  Effective!
  • Write a scannable letter – This is a scannable blog post.  I utilize simple sentences.  Short paragraphs.  Lists.  Bullet-points.  A friend of mine runs a local Packages Plus business.  He was sharing with me that studies have been done on increasing the read rate of a letter.  The second most likely thing that is read in a letter is bullet points.  I will tell you the first in a second.  Use them.  That is where your most important information belongs – written in a benefit statement for the reader.
  • Keep the letter short – Anything longer than a page is way too long.  Three-quarters of a page is what I think is best. You have about 15 seconds of eye-ball time.  After that, you lose their attention to something else.  Short and simple works best.
  • Talk about them – Don’t send a letter all about you.  They don’t care.  They care about themselves.  Talk about what is happening that affects their property – their bottom line – their lives.  If you don’t do this, you are wasting your time.
  • Use a Postscript – That’s right – the P.S.  The postscript is the single most read thing in a letter.  Therefore, put the most important thing in the postscript.  I suggest to you that is where you tell them you will call them.  If they read nothing but the postscript, and you tell them you are going to call them, they are much more likely to then read the letter.

I have a couple more thoughts to leave you with.  First, systematize this process.  If you are prospecting on similar properties, there is a good chance that you can use the same basic letter over and over.  If not, take the time to customize the letter to the owner.  Your close rate going from call to meeting will go up.  Take the time.  It is worth it.

Second, delegate everything you can.  I initially wrote the letter.  My assistant would print out 20 a week.  She would lay them on my desk on Wednesday.  I would sign them and give them back to her.  She would then address the envelopes and send them.  Then she would log in to ClientLook and record who was sent a letter.  Finally, she would schedule my calls for the following Tuesday.

Note that all I did was initially write the letter and sign them each week.  Everything else was done by her.  When I show up on Tuesday, my call list is already waiting for me.  Delegate everything that anyone else can do so that you can focus on what only you can do.  Systematization at its finest!

Most of you will not do this.  Some because you are lazy.  Some because you don’t know where to start.  Some because you won’t pause long enough to build your database in the first place.

I challenge you to try this for 90 days.  I think you will be blown away with the results.

Let me hear from you.  Have you used prospecting letters before?  Did they work?  What would prevent you from doing it now?  Please share your comments!

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

Clarity Series: Prospecting – 5 Steps to Build a Database

by

The Clarity Series is a series of posts all on one subject.  This particular subject is prospecting.  While the context is commercial real estate, these steps and principles can be applied to any sales.  To read the introduction of this series, click here.  To read an overview of the entire prospecting system, click here.  Thank you for reading!

So far in this series, we have discussed what it means to choose a farm area or geography.  We also discussed the value of specializing.  The next step in implementing a killer prospecting system is to build your database.

iStockPhoto

iStockPhoto

In 2004, I got out of the Marine Corps and moved home with my family.  The next day, I started working with my dad in his CRE brokerage business.  As we would be driving around town, he would share with me the histories of the properties we drove by.  He knew everything.  He knew who owned the property.  He could tell me what they paid for it.  He could tell me how big they were.  We would pass some properties he had sold multiple times.  He defined encyclopedic knowledge of a market.  I remember thinking that I would never get there.

Building a world-class database is how you get there.  And you can do it in months.

Your purpose in building a killer database is two-fold.  First, you want to personify the kind of encyclopedic market knowledge like my dad has.  Second, your database is your road map – your foundation – to consistently finding and winning business through prospecting.

Here is how you do it!

5 Steps to Building Your Database

  1. Be crystal clear about your geography and your specialty – This guides you in finding the properties and owners that you will be prospecting on.  My database was built on dollar stores in Kentucky.  You are shooting for 400 – 600 properties.  Does your market have 1,300 multifamily properties?  How many does it have with 100 – 250 units?  Get it down to 400 – 600.
  2. Choose a CRM to hold and manage your database – There are many to choose from.  You can go the traditional desktop based direction with ACT!, REA9, RealHound, or others.  I chose to go the cloud-based route and used ClientLook.  If you’d like to read more about why, click here.  If you are using Outlook to manage your contacts and prospecting, stop immediately.  It is not a CRM.
  3. Find the properties – Your goal is to know everything about every property in your specialty and in your market.  Depending on where you live, this could be easy.  It could also be fairly tedious.  I used the Site To Do Business (STDB).  This is a super-powerful platform that provides site analysis and demographic tools.  You can also define a geography and then search for businesses within that geography.  It then spits you out a list.  It takes maybe 5 minutes.  STDB is available to CCIM designees and candidates.  If you are in the CRE industry and aren’t involved with the CCIM Institute, you should remedy that right away.  There are other tools that you can use in larger markets to include CoStar, Xcelligent, ProspectNow.  There are many other options. Your local PVA office can also be helpful.
  4. Find the owners – In my experience doing this, finding the properties is easy.  Finding the owners is difficult.  Kentucky is a freedom of information state.  Once we built our database of dollar store locations, my assistant went county-by-county (there are 120 in KY) getting the owners of record for each property.  This took about a month.  Where you live will determine how difficult this may be.  If a company like ProspectNow, LexisNexis, or REIS covers your market, pay the fee.  You could get what you need in days instead of weeks or months.  If you live in a freedom of information state, check your Secretary of State website.  It should tell you the members of LLCs.
  5. Maintain your database – Once you have it built, maintain it.  Pay attention and track all the transactions of the properties in your database.  Keep it up to date.  This will allow you to remain the market expert in your specialty.

John McDermott is one of my favorite guys in the CRE industry.  Here is his list on what should be in your database for each property.

  • Property Name
  • Property Address
  • Property Photo – you should take this yourself.  STP!  See the property.  See the people.
  • Property Condition/Class – A,B,C
  • Property Tenants
  • Property Rents (current & market)
  • Property Features including deferred maintenance
  • Owner Name(s)
  • Owner Address
  • Owner Phone Number(s)
  • Owner Email – if possible

Final thought – I believe and preach that anything that can be delegated should be.  You need to focus your time on the tasks that only you can do.  Building a database is an exception, however.  You should do most of this yourself.  To become a market expert, you actually need to learn the properties and the people.  There is no better way than getting on the property.

So we have now covered geography, specialty, and building a database.  The remainder of this series will deal with how to use the data to find and win business.

What are your favorite tools to finding properties and owners?  Please share with us in the comments section.

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

Clarity Series: Prospecting – Geography and Specialty

by

The Clarity Series is a series of posts all on one subject.  This particular subject is prospecting.  While the context is commercial real estate, these steps and principles can be applied to any sales.  To read the introduction of this series, click here.  To read an overview of the entire prospecting system, click here.  Thank you for reading!

photo from iStockPhoto

photo from iStockPhoto

In 2010, I bought the family commercial real estate brokerage business from my dad.  That week, I had 3 closings.  It was great timing.  All of them were Single Tenant Net Lease (STNL) deals.  I experienced in a new way broker’s remorse.

Broker’s remorse is that feeling of exuberance a broker feels once a good size deal closes.  It is followed 5 minutes later by the feeling of, “Oh crap!  What next?”  In commission sales, it is like you are unemployed between closings.  After those deals closed, I looked at my pipeline and panicked.

I had nothing else happening.  I had zero clue when my deal would hit.  I had not been prospecting and I was paying for it.  I also had an epiphany.

The only deals that were getting done were STNL deals.  Until that day, I was a generalist.  On that day, I chose my specialty.  I prospected on 405 Dollar stores in the commonwealth of Kentucky.

Question:  What is your specialty?  (If you paused or couldn’t articulate it in 20 words or less, then you don’t have a specialty.)

Top producers in commercial real estate are specialists.  This is known and proven.  So, when you are crafting a prospecting system, you must start with these two steps:  geography and specialty.

Geography

Now remember – when you are prospecting, you are asking for the business.  Your geography is simply the physical area where you will be doing so.  Let me give you some examples:

  • A STNL specialist who prospects nationwide.
  • A multifamily specialist who prospects within a 20 mile radius of a certain city.
  • An industrial specialist who works a specific industrial area within a city.
  • A tenant rep who serves her client wherever they go
  • An advisor who specializes in a certain, defined neighborhood.

In my case, my geography was the commonwealth of Kentucky.  I had to go that wide to have enough inventory of Dollar Stores.  Ideally, you want a minimum of 400 properties to call upon in your chosen geography.

Specialty

You can be a geographical specialist.  The number one broker of the number one CRE firm (by number of transactions) in New York City is Bob Knakal.  Bob is a geographical specialist.  He can show you on a map which blocks in the city he works.  In fact, his entire office is set up this way.  Each broker has their own territory.  They know everything about every property within that territory.  Or they get to go work somewhere else.

I was in Chicago last week training some brokers in our office there.  It is a top 3 office in our company.  One of their top 3 guys was explaining to me all the success he has had since he specialized.  And his specialty is a specific neighborhood.  He owns property in that neighborhood.  He is a peer with the owners he is calling on.  You can’t go 2 blocks without seeing one of his signs.

More common, however, is a product type specialist.  You can go with the major food groups – multifamily, retail, office, and industrial.  Or, you can go more of the niche route and focus on STNL, medical office, sale-leasebacks, self-storage, and on and on.  I know a great broker who specializes in marines.  Another who does charter schools.

The key to remember is that you know what you are, and you know where you pursue deals.

To make this decision, ask yourself the following 3 questions:

  1. What kind of deals do I like?  Or what kind of properties do I like? – Different product types have certain characteristics that you may or may not like.  For instance, I don’t like industrial properties.  They don’t fit my eye.  I don’t like being in industrial parks.  It would not be a good idea for me to pick this as a specialty.
  2. What are you good at?  Do you have more experience in one product type or another?  You may love multifamily.  You may also hate numbers and underwriting.  If that is the case, you may be more suited for something simple like STNL.  Know what you are good at!
  3. Where is the transactional velocity?  You may love marinas.  You may be great at those kinds of deals.  But if you are intent on working Nebraska…see my point?

If you can find a specialty where the answers to these three questions intersect, then you may have found your sweet spot.  Once you have this, the next step is to gain encyclopedic knowledge of your specialty.  That will be the focus of the next post.

Until then, I challenge you to state your specialty publicly in the comments section.  I will ask you again.  What is your specialty?

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

Introducing the Clarity Series: Prospecting

by

Clarity is an elusive gem.  When you have it, you are a rock star.  When you don’t…

Don't I look smart? My wife thinks so!

Don’t I look smart? My wife thinks so!

A month ago I was playing guitar in the praise band at the church I attend.  I’ve done this since I was in high school.  For the first time, I noticed that I was having a difficult time making out the chord charts.  This had never happened to me before.  [And Peter, I’d love to jam with you sometime.]

I had a particularly hard time distinguishing between a B chord and a D chord.  If you play any kind of instrument, you will understand that getting confused and playing the wrong chord in the middle of a song is bad.  It gets noticed.

So, for the first time since high school, I had my eyes examined.

I had the puffs of air blown in my eyes (I just about fell backwards out of my chair – warn a guy!)  I had a retinal scan.  Then I had the experience where the doctor asks, “Which one is clearer…1 or 2.”  At the end of the tweaking, he showed me what my vision was like.  Then he showed me my vision with corrected lenses.

I was blown away!  I had no idea how clear vision could be.  Now, my sight is not that bad.  I have a mild astigmatism.  The glasses help when I read, and they help with the stuff far away.  However, I am wearing them all the time.  I love the clarity.  Plus, my wife thinks I look smart!

Clarity is such a powerful thing.  It allows you to act with direction and focus.  It gives you the ability to maximize your efforts and your results.  Clarity of purpose allows you to say ‘no’ to good things and ‘yes’ to great things.

I am introducing the Clarity Series.  Let me explain what the Clarity Series is.

  • To this point, my posts have been random in nature.  I write about Next Practices in Life, Business, and Commercial Real Estate.  However, there has been no rhyme or reason to my posts.  They are basically whatever hit me at the time. 
  • The Clarity Series will be a series of posts on a specific topic.  You will know where I am headed and what to expect
  • I am starting with the topic of Prospecting.  I chose this topic because I believe it is the single most important factor that differentiates top producers from everyone else.
  • I’ve written about prospecting many times, but this will be an orderly and systematic approach.

The Clarity Series: Prospecting will have a beginning and an end.  If this is well received and adds value, I will take on other topics.  I am thinking that ‘creating presence’ would make a great next topic.  Please use the comment section to suggest other topics.

I previously wrote a post about the 8 Steps to a Killer Prospecting System.  This Clarity Series will break down each of those steps in much more depth.  Please keep in mind that the context here is Commercial Real Estate.  However, these steps are applicable to anyone with a product or service to sell.  The 8 steps are as follows:

  1. Define Your Geography
  2. Choose a Specialty
  3. Build Your Database
  4. Send Something in the Mail
  5. Make the Dang Call
  6. Have the Meeting
  7. Make the Presentation
  8. Secure the Business

Now is your opportunity to share with me your thoughts.  Would you add a step to this process?  Are there specific questions you have with any of these steps?  Share with me these questions in the comments section, and I will do my best to address them.

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

Book of the Month from Dan Pink

by

BookoftheMonth

I read a lot.  Most of my good ideas come from the books I’ve read.  I am constantly suggesting to my clients books that can help them with problems they are facing.  So I am going to offer to you each month a book for your consideration.

I did not enjoy doing book reports when I was in school.  I don’t plan on doing them now.  However, I am going to try to wet your appetite because these are books that have helped me.  They have helped me learn.  They have helped me grow.  They have helped me to think differently.

Charlie “Tremendous” Jones says, “You will be the same today as you will be in 5 years except for two things:  the books you read and the people you meet.”  I agree with him completely.

To Sell Is Human

To Sell Is Human

This month’s book is To Sell Is Human: The Surprising Truth About Moving Others by Dan Pink.  You may be thinking to yourself that you don’t want to read another sales book.  If you are, you should reconsider.

Dan Pink is a rock star story-teller.  He is also a world-class researcher.  What he has done in this book is weave together powerful data with engaging stories.  You haven’t enjoyed learning this much in a long time.

And his thesis is true – we are all in sales.  US Labor statistics says that 1 in 9 jobs in America are a sales job.  The other 8 are as well!  We are all in the business of trying to move people.  Are you a teacher?  You are trying to move your students.  Are you in the health-care profession?  You are trying entreat people to live differently – healthier.  You are in sales.

[Quick aside:  I ended a conversation with my little sister to finish this post.  I promised her a shout-out.  Love you Mange!]

This book was an eye opener for me on many levels.  Do you know the most compelling way to make a pitch?  You will after you’ve read this book.

Do you believe the myth that an extrovert is a natural top performing salesperson?  You won’t after this book.  It isn’t the introvert either.

You will also learn:

  • The new ABC’s of selling (Goodbye to Alec Baldwin’s Always Be Closing) – Attune, Buoyancy, and Clarity.
  • How to give the Pixar Pitch.  Hint:  it starts with “Once Upon a Time.”
  • The 6 successors to the elevator pitch.
  • The 3 rules for understanding another’s perspective
  • And much more.

This book is counter-intuitive and supported by a ton of hard data.  It is compelling and will absolutely challenge long-held beliefs that I bet that you hold.

If you are not familiar with Dan Pink, he has given one of the most viewed TED Talks to date with over 5 million views.  It is an incredible short talk that you should watch.  He is outstanding, and his topic is motivation.

If you have read this book or are about to, I would love to hear you thoughts in comment section.  Let me know what your first ‘Aha’ moment was from the book or his TED Talk.

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

I Know How to Fix a Broken CRE Market: Video

by

I remember the first time that a drill instructor tried to describe how I was supposed to make the rack.  It did not go well.  A ‘rack’ is a bed, by the way.  There is a very specific way that this is done.  Nothing short of perfection is acceptable.  There is a 6 inch fold here.  A 45 degree crease there.  The green cover was pulled so tight…

iStockPhoto by alexsi

iStockPhoto by alexsi

The problem I had was drill instructors don’t speak English.  They speak Marine.  And they do it loudly.  What do you do when having a difficult time understanding someone? You watch their mouths.  However, you aren’t allowed to look directly at a DI.  I was not able to quickly process the super fast speech, the unique cadence, the strange words, and the gravely voice.  I mean seriously!  He was explaining to me how to make a bed!

This was the first time I heard the term “Barney-style.”  Barney-style means I’m going to explain something in a super simple way.  I also heard shotgun-style a few times, but “Barney” was the term of choice to describe the recruit who was utterly confused.  That was me on that day.

Commercial Real Estate has a broken and fractured market.  It does not function to serve the best interest of the buyer or seller.  It serves the best interest of the broker.  And brokers tend to be greedy.  I have the solution to this, and I am going to give it to you Barney-style.

The following 3:59 minute animated video is voiced over by my CEO, Kevin Maggiacomo.  This is without a doubt the easiest to understand version of the Sperry Van Ness Difference.  I challenge you to watch it and share with me your thoughts in the comments section.

So what do you think?  Would you be willing to proactively cooperate – engage the most buyers the fastest for you clients best interest?  To do so, you must put aside your own.  What do you say?  Don’t you aagree it’s the right thing to do?

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

What is WOW and 5 Steps to Make it Part of Your Business

by

My wife has an angelic voice (right now she has laryngitis and is confined to a whisper).  She is a beautiful Southern girl.  Before she gave it up to marry me, her dream was to go to Nashville and be a country singer.

WOW!

WOW!

I don’t like country music as a rule.  The main exception to this is I liked the Keith Urban music that she would play.  One year, as a gift to her, I took her to a Keith Urban concert in Memphis.  By this time, I knew his music.

My first observation of that concert was that it was my wife and me and 15,000 17-year-old girls.  I felt completely out-of-place.  Then he started playing.  The songs that I thought were good were suddenly outstanding.  I found myself wondering why the same songs were so much better live.  I was completely blown away.

I think there were a couple of reasons.  First, I play guitar.  I appreciate talented guitar players.  Keith Urban might be the best guitar player I have ever seen live.  I did not expect this to be the case.

Second, the energy in the place was off the charts.  I found myself moved.  I did not expect this either.

Third, the sound and lights coupled with the excellence of the live delivery shocked me.  Urban and his band were awesome musicians.  They played with passion and authenticity.  I could feel the emotion and the connection they had with the music.  Then you add the lights and multi-media experience, and I was loving it.  I completely didn’t expect that.

A couple of months later, I ran a mini-marathon (it didn’t feel mini!).  You know what I listened to for about 2 hours?  Keith Urban.  His concert completely exceeded my expectations.  It gave me goose-bumps.

That is what WOW is – goose-bumps.  I’m still not a country fan, but I will listen to his music anytime.  I’ve had an experience with it.

In his book Platform:  Get Noticed in a Noisy World, Michael Hyatt begins that you must start with WOW.  So how do we know what WOW is?  It is constantly exceeding the expectations of your clients, prospects, customers, volunteers, etc.  It is delivering goose-bumps.

So let’s consider how you can apply the concept of WOW to your business.

How to Apply WOW in Your Business

  1. Be Intentional – you don’t succeed in the WOW category on accident.  How many hours of planning and practice did Keith Urban and his band put into that concert?  Purpose to exceed your clients’ expectations.
  2. Put yourself in your clients’ shoes – Have you ever tried to think like your customer?  What is their experience like when they call your office?  Or walk into your waiting room?
  3. Understand their expectations – You can’t be purposeful about exceeding expectations if you don’t understand what they are.  Ask your clients.  Write down what you think.  Involve your team.
  4. Examine every aspect of your business – What I am talking about here is looking at every point where your business touches a client.  Or you can take it a step further and consider how you can exceed the expectations of your employees or team members.  Think about business development, customer service, leadership development, HR, IT, follow-up, etc.
  5. Define the win – You need to be specific about what WOW looks like.  I read a great book called Mr. Schmooze (it is way better than what the title suggests).  In this book, the author uses the term elevate.  Ask yourself constantly how you can elevate the experience of your clients – how can you give them goose-bumps.  Write it down!

These are next practices!

Now ask yourself – do I deliver WOW on a daily basis?  What would your referral business look like if you did?  Share in the comments below how you could do this in your business!

 

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

February’s Top Posts

by

In case you missed them, here are the top posts from February on the topics of Next Practices in Life, Business, and Commercial Real Estate.

I do want to invite you to subscribe to this blog just to the right of what you are reading now.  This will make it so easy for you to get my new posts without having to remember to check my site.  And I will never violate your privacy!

 

February’s Top Posts:

iStock_000021836294SmallWhat are You Worth? – I have a mentor and client who is incredibly successful.  He owns over a dozen businesses. He employs hundreds of people.  He loves Jesus and is one of the most generous men I’ve ever met.  He is an amazing man.  He is someone who we should all want to be like.  A couple of years ago, I was meeting with this man.  I asked him what the inflection point was in his career.  He surprised me with his answer. He told me about a conversation that he had with his mentor.  At that time, my mentor had hit his limit.  He was experiencing what John Maxwell calls the Law of the Lid (read the book – affiliate link).  Read more…

 

Me and the Beast

Me and the Beast

A Letter to My Kids – So, here is a not so short letter to my children.  I share this because I believe intentionally communicating with our children what they should know is a great idea.  Tomorrow is the first day of the rest of my life, but it could also be my last.  I want to intentionally take steps to share certain things with my children that could make a huge difference in their lives.  I share this to encourage you to do the same.  Read more…

interviewCRE All-Stars:  An Interview with Chad Grout, CCIM – I tried something new!  Thanks to my new friend Dan Hayes, I can now record a Skype call (if you want to know how, just leave a comment below, and I will hook you up).  This is the first in a series of interviews of CRE All-Stars.  I will be interviewing CRE All-Stars throughout the United States and bringing you their best practices.  So…meet Chad Grout!  I asked the following four questions to Chad.  Read more…

  1. How did you get into CRE?
  2. How did you decide on your specialty?
  3. How have you gone about establishing your presence and becoming the top-of-mind broker in your specialty?
  4. Explain what having a coach for your business has allowed you to accomplish?

Thank you so much for reading.  I’m excited about the topics for March’s posts.  If you have any ideas on what I should write about, please leave your suggestions in the comments below.

 

 

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

8 Great Ideas to Be a Better Parent – Pt. 2

by

A month ago, I wrote a post on 8 Great Ideas to Be a Better Parent – Part 1.  This is the second half of that post.

I was putting the boys to bed last night, and they asked me to tell them a story.  There is just something about stories.  They suck you in.  A good story-teller can take you into their world.  They can transport you into another place.

My beautiful wife and 2 youngest

My beautiful wife and 2 youngest

I shared with my boys a story from boot camp.  I had about a dozen guys from Puerto Rico in my platoon.  While we were at the tropical paradise of Parris Island, a hurricane hit Puerto Rico.  The guys in my platoon were concerned – as you would imagine.  However, they made a mistake.  They went to a Puerto Rican Senior Drill Instructor for information – from another platoon.  Going outside our platoon brought serious consequences.

The next afternoon, my platoon was practicing drill on the parade deck with that other platoon.  Before I know it, the Puerto Rican guys in my platoon – and me! – are kicked out of my platoon and sent to the other platoon.  Imagine what this looked like.  A dozen Puerto Ricans and a white boy from Kentucky walk across a large parade deck with all of our gear and our rifles.  When we get there, that Senior Drill Instructor looks at us and sends us back.  When we get back to our platoon, we are told to go back to other platoon.  For an hour, we bounce back and forth like a dozen ping-pong balls.

So why was I included with my Puerto Rican brothers?  I have no clue.  My boys were so enthralled about the past of their daddy, they have been asking me all day what I did.  They were enthralled by power of a story.

The previous post shared the first four ideas:  love your spouse, become a student of your children, pursue the hearts of your kids, and develop your family culture.  Here are the second four ideas for being a better parent.

Share Stories

In conjunction with developing your family culture, stories are a great way to communicate and strengthen the values of your family.  Share with your children stories of your past when you endured.  Tell a story about how you paid a price for doing the right thing – and why it was worth it.  Stories knit together hearts.  Stories demonstrate how values and principles play out in real life.  They are powerful.

Apologize

Me and the Beast

Me and the Beast

There is nothing more effective, in my opinion, then apologizing to our children.  I spoke about pursuing the hearts of our children before.  The truth is, we are going to make mistakes as parents.  We are going to act in anger.  We are going to have a bad day and dump on our kids.  These mistakes break the trust we are trying to build and strengthen with our children.  When we apologize for these mistakes, apologize, and seek the forgiveness of our children, we can restore this trust.  This also allows our children to see what they should do when they make mistakes.  Don’t be too proud or act like you never make any mistakes.  Humble yourselves and apologize.

Be Intentional About the Relationships with Your Children

I have two great friends that do this so well.  One has 5 children and one is expecting their 7th.  Each of these world-class dad’s have a special night with each child each month.  This practice seriously helps becoming a student of your children and pursuing their hearts.  I need to do better here.  Know your children.  If I spend a special evening with each of my children once a month, I need to do what they like.  I can take my oldest son to play basketball, and he is in heaven.  If I do the same with my middle son, I am going to miss his sweet spot.

Spend Time

Dads are especially not good at this.  It is in our nature to provide.  We naturally see our role in the family as protecting and giving our family what they need – and want.  We too often find our identities in our work.  Our children equate time with love.  Don’t believe the lie that says, “You are a good dad because you just provide.”  Our children need us to be with them.

So here is some food for thought on how we can be better parents.  What would you add?  Let us know in the comments below!

 

There was an issue loading your timed LeadBox™. Please check plugin settings.
Posted on

CRE All-Stars: An Interview with Chad Grout, CCIM

by

I tried something new!  Thanks to my new friend Dan Hayes, I can now record a Skype call (if you want to know how, just leave a comment below, and I will hook you up).  This is the first in a series of interviews of CRE All-Stars.  I will be interviewing CRE All-Stars throughout the United States and bringing you their best practices.  So…meet Chad Grout!

Chad Grout, CCIM is a true specialist in the market of Nashville, TN.  I have known him for about 18 months as a client and a friend.  I asked the following four questions to Chad.

  1. How did you get into CRE?
  2. How did you decide on your specialty?
  3. How have you gone about establishing your presence and becoming the top-of-mind broker in your specialty?
  4. Explain what having a coach for your business has allowed you to accomplish?

To find out more about Chad and his business, visit http://urbangrout.com.

I will be interviewing CRE All-Stars a couple of times a month.  If you have any suggestions on who I might interview next, please let me know in the comment section below!

There was an issue loading your timed LeadBox™. Please check plugin settings.