8 Mindset Differences that Define Top Producers

The differences in Human Nature and a Champion's Nature

As I’m writing this post, the Cubs are going to the World Series for the first time in 71 years, I think. The Cubs haven’t won a World Series in something like 108 years. They are trying to become champions.

Side note: my grandfather is from Chicago, and I love the Cubs. I’m pulling for them big time to break the curse and win this year.

There is a difference between champions and everyone else. It is true in sport. It is true in business.

(You won’t believe it, but that is not my body.)

I want to be one of those champions. I’m convinced I have to learn to think differently to pull that off and be a top performer. If you are reading this blog, I’m betting you don’t want to be average.

Most weeks, I work out 4 days a week. I get up at 5 am and head to the gym. When I’m on a treadmill or an elliptical, I listen to podcasts and audio books. It’s my time to work my body and stimulate my mind.

I was recently listening to one of my favorite podcasts. Shawn Stevenson was interviewing Dr. Jeff Spencer. Dr. Spencer was an olympian who has dedicated his life to studying champions. There was a ton of great value in this podcast. What stood out to me was his differentiation between Human Nature and a Champion’s Nature.

Human Nature is driven to survive. A Champion’s Nature strives to excel. Human Nature is destine to repeat history. A Champion’s Nature will make history. Check this out.

The 8 Mindset Difference Between Human Nature and a Champion’s Nature

  1. What do I have to lose vs. What do I have to gain?
  2. I’m doing my best vs. I’ll find a way.
  3. It’s in my genes vs. It’s in my power.
  4. If I were only like others vs. I’m my greatest asset.
  5. Will and talent are enough vs. Discipline and readiness rule.
  6. It’s about perfection vs. It’s about the 1-2% percent that really matters.
  7. I’m afraid and won’t try vs. I feel the fear & do it anyway.
  8. I whine vs I win!

I love that list. I wish I had written it myself.

The one that speaks to me most is #5. Will and talent aren’t enough – not if you want to make history. The question you should be asking yourself is what will you be facing soon? What are the major hurdles you know you will be facing. Will you have the discipline to prepare?

Question: Now I want to know which of these 8 speaks to you. Let me know in the comments. You can leave a comment by clicking here.

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[Free Webinar] How to Simplify and Expand Your Business with ClientLook

I’ve written about this before, but I get asked about my recommendation on CRMs more than anything.

And rightfully so. A great Customer Relationship Management application is a crucial part of the technology backbone of any business – especially commercial real estate.

I’m really excited to announce my first webinar with ClientLook this Wednesday, August 19 at 3pm Eastern.

Claim My Seat for the Webinar!

You want to be on this webinar if:

  • You are frustrated with complex CRMs that suck your time instead of save your time.
  • You want all your data with you at all times so you can maximize your productivity on the move.
  • Or in other words…never feel chained to your desk again!
  • You waste too much time with data entry – ClientLook has a brilliant solution for this.
  • You spend too much time reporting deal activity to your clients and owners.
  • You want a CRM that will not only help you find and track, but will actually help you win business.
  • …and so much more!

John Dawson, VP of Sales for ClientLook, is going to join me on the webinar to give a product demonstration. If you have ever wondered what ClientLook looks like behind the curtain, or what it can do, this is your opportunity.

I’ve also negotiated a special deal with ClientLook that you can only take advantage of on the webinar.

So I hope you’ll join me on Wednesday at 3pm Eastern. You will be glad you did as ClientLook is everything you need in a CRM, and nothing you don’t.

Claim My Seat for the Webinar!

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How to Win More Business with the Jehoshaphat Close

My family and I started going to church when I was 10.  That year, 1987 or ’88, I was in my first youth musical. It was called Fat Fat Jehoshaphat. I still go to that church.  In fact, I met my wife in that youth choir.

shhhhh

Many of you may not know this about me, but I am a Sunday School teacher.  It may be the most fun and rewarding thing I get to do every week.  I’m going to share with you my favorite closing technique, and it is straight from the Old Testament.

Now I understand some of you aren’t the bible-believing type.  That is fine.  I challenge you to hang with me for the next couple minutes.  I promise you there is something for you in this post.

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8 Reasons a Coach Can Accelerate Your Personal Development

“Clock in – let’s go to work!” ~ Bobby Grant

I ran cross country and track in high school.  I was active duty Marine Corps for 5 years, 2 months, and 4 days (who’s counting?).  In the ten years I’ve been out, I’ve gone through spurts of working out.  Nothing has prepared me for this.

couple woman man exercising workout

One of my personal development goals for 2015 is to work out with a personal trainer 2 times a week.  I’ve never done this before.  I’ve been active my entire life.  I know how to work out.  However, I want to get in the best shape of my life.  I want to be able to out-play my 3 kids.  I want to become the best version of myself and maximize my effectiveness.  I want to be healthy for as long as possible.

I love when my trainer says the quote above.  It motivates me.  It reminds me that the breath I’m trying to catch can be caught later.  I’m there to work.  After just a couple workouts, I regret that I haven’t worked with a trainer sooner.

You may be thinking, “I don’t need a trainer/coach.”  Consider this.  The elite in any industry have coaches.  Obviously, all elite athletes have coaches.  Did you know that most of the CEO’s for fortune 500 companies have coaches?  The best of the best rely on coaches.  They relentlessly pursue personal development.  It is the mediocre and average who think they don’t need it.

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The 30 Tools I Use For Productivity, Blogging, Social Media, & Travel (18 are free!)

I don’t know how many times I’ve said – “I wish I had more hours in the day!”

I’m sure you’ve had that sentiment as well.  Alas, 24 hours a day is all we get.  That isn’t going to change.  What can change is how much you can squeeze out of each hour.

30tools 3d cover

Before I go on, I want to make this point.  I’m not advocating becoming a workaholic – or even feeding that addiction.  I’m talking about getting more work done faster.  I’m talking about being able to have more time for what really matter.  Time for your family.  Time to take care of your health.  Time for self-development.  Time for care for your spiritual health.

Some of the most valuable posts I’ve ever read have been on the subject of productivity.  I consume that kind of information.  Everything I’ve learned about productivity apps has come from others or just tinkering with them.  All I’ve learned about traveling efficiently comes from experience and what others have shared with me.

So here is my resource list of the 30 tools I use on a regular basis to squeeze more out of every day.  I’m going to give you the highlights here, and you will be able to download it at the end of the post.

Productivity

When I did my reader survey last month, the subject of productivity was the number one topic of choice.  In this section, I give you my favorite free and paid tools for increasing your productivity.  And here’s a little hint – 1password and Tripit are completely awesome.  Awesome!

Blogging

Blogging has revolutionized my online presence.  It is not easy to do.  But it is so worth it.  The key to blogging well over time is to systematize it.  I have a few templates that I use for most posts.  It saves me a ton of time.  These are the tools I use to build my email list, optimize for SEO, etc.  These tools will save you a ton of time and allow you to maximize your ROI.

Social Media

I’m almost sick of social media.  I believe most people have accepted that social media provides value – sometimes a ton of it.  Though I’m sick of talking about, I use it everyday.  And if you’ve never heard or used BufferApp, you need to check this section out.

Travel

I traveled a ton for work last year.  I think I was on 65 airplanes.  If there is one thing I’m good at, it is navigating airports.  Traveling is a drain on your energy no matter who you are.  Being able to minimize the frustrations of travel while remaining productive saved me a tremendous amount of stress.  These are the tools I used to do it.

Bonus Section:  Recommended Books

As a bonus, I’ve included some of my favorite books in the following categories:

  • Platform building
  • Productivity
  • Business
  • Leadership
  • Stewardship
  • Parenting
  • Marriage
  • Commercial Real Estate
  • And others…

These are books that I’ve read and personally recommend.  I’m no expert in any of these subjects.  However, these are books that have helped me grow in these areas.

To download your copy of this free resource list, simply click the button below!

Download Your Free Resource List

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Why Your New Years Resolutions Fail – These 3 Reasons

For years, I’ve set New Year’s resolutions.  For years, I’ve been frustrated by them.  Regardless of when in the year you are reading this post, I challenge you to change the way you think about these resolutions.

photo courtesy of iStock.com

photo courtesy of iStock.com

My parents taught me to set goals when I was a kid.  I’ve written out my goals in various categories most years since.  I set goals in these categories:  spiritual, personal development, relational/family, health, career, and social.  Every year at about this time, those resolutions have gone by the wayside.

Last week, I launched my first ever reader survey. The purpose is to understand my readers better so I can provide better content for you. If you haven’t already, please take 5 minutes to fill out the survey. It is super easy.

I read a book last month that I highly recommend.  It is called The One Thing by Gary Keller.  Awesome.  He blew up some of the wrong thinking I had about setting goals.  I want to distill that information for you.

Myths of Setting Resolutions

Multi-tasking – My wife claims to be great at this.  I agree by the way.  Most women that I know, in fact, are much better at multi-tasking than I am.  However, multi-tasking doesn’t actually exist.  Scientific studies now prove that you can’t multi-task.  You just interrupt yourself – bouncing back and forth between tasks.

Some of us bounce back and forth quicker – some more efficiently.  Studies now prove that should you focus your entire energy on one task at a time, you will do them all better and faster.  I realize that my wife is now thinking that is a luxury she doesn’t have.

If you can, focus on one task or goal at a time.  I have been failing at my New Year’s resolutions due to multi-tasking.  I try to change too much about my lifestyle at the same time.

Habit Forming – I’ve heard for years that it takes 21 times to form a habit.  You’ve probably heard the same thing.  That is a lie.  Studies now show that it takes about 66 days.  This means most of us only focus on forming a new habit – or building a new goal into our lives – for 1/3 of the time it takes.

No wonder this has been a frustration for me.

Priorities?? – What are your priorities?  Do you know what the definition of priority means?  It means the main thing – the first thing.  Do you realize you can’t have more than one first thing?  You can’t have two first place finishers.  It is impossible.

It is only in the last couple decades that the word “priority” has had the pluraliztion “priorities.”  We have watered down the meaning of the word from the first thing to an important thing.  But no longer for me.  A priority is just one thing.

So here is my method for this year and beyond:

  • I have chosen the 6 habits (resolutions) that I want to build into my life this year.
  • One at a time, for two months (66 days), I am focusing all my energy on just one thing.
  • After the first habit is built into my life, I move on to the next most important one.

Imagine the impact this could have over the span of years.  Think of the productivity and greatness you could achieve.

So how do you know which one to start with?  Ask this question.  Which of these habits will make it easier or unnecessary to accomplish the others?

Question: If you get 6 habits to build into your life in a year, I’d like to know what you would choose. You can leave a comment by clicking here.

Like what you read?  Sign up to follow BoBarron.com at the top right of this window!

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Why I’ve Left Sperry Van Ness

With a new year comes new opportunities.  As 2014 starts, I have left Sperry Van Ness to pursue a new opportunity.  I want to share with you what I’m going to be up to and how it will affect my blog.

photo from iStock

photo from iStock

Before I do that, I want to share why I’ve left Sperry Van Ness.  Anytime you leave an organization of any kind, it raises questions.

  1. Was he fired?  No – I wasn’t.
  2. Did he see behind the curtain and hate what he saw?  Negative.
  3. Did he not like the people he was working with?  That is absolutely not the case.
  4. Did an opportunity fall into his lap that he couldn’t ignore?  Bingo.

I started my commercial real estate career the day after I got out of the Marine Corps in 2004.  I was literally fumbling around my dad’s office the following day.  In 2008, we franchised our business with Sperry Van Ness.  After nearly 5 years of proudly flying the SVN flag, I took the corporate position I just left as VP of Organizational Development.

That means that over half my grown-up career years have been with SVN.  I’ve generally strayed away from writing about SVN.  It seemed disingenuous since they wrote my paycheck.  As that is no longer the case, I want to share a few things about SVN.

The People

I remember when we franchised.  I was told that companies franchise for the tools and stay for the people.  I thought that if they were half right about the quality of the franchisees and advisors, I’d be satisfied.  They were right.

I could name dozens of business owners and top performers within SVN that were happy to help me, expand my thinking, teach me how they did business, and even mentor a kid from Western KY.  I will forever be grateful that I was associated with these fine people and can call them friends.

The Platform

I’m a techie – but just in the sense that I love to use technology.  I have no idea how any of it works.  I am much like the guy that can tell time but is in no way a watch-maker.

SVN has the finest technology platform that exists in commercial real estate today.  Admittedly, my experience is myopic so let me share with you why I know this is true.  A portion of my job has been to seek out and recruit preferred vendor relationships with the many outstanding CRE technology companies.  The comment I heard most often was that CRE is in the stone-ages technologically speaking and we wish the other nationals were more like SVN.

Our Their technology platform is cutting edge, cloud based, and brand agnostic.  It is designed with the purpose of making our the SVN advisors more productive and efficient – but ultimately more profitable.

The Model

SVN is a franchise model.  As such, all of our the independently owned and operated offices are led by entrepreneurs.  We generally compete with big nationals that are corporate stores full of employees.  There is a huge difference.  It is entrepreneurial spirit versus resources.

If you’ve seen The Patriot starring Mel Gibson, you will remember him leading a small group of militia.  Their job was to inflict as much pain on the British redcoats as possible.  The redcoats had overwhelming numbers and resources. They would line up in their perfect lines and fire away.  They also made great targets.

Gibson’s troop would use guerrilla tactics to outwit and outmaneuver his opponent.  This reminds me of the entrepreneurial spirit of SVN.

So What’s Next

I have bought into a start-up technology company in the food safety industry called Hollison Technologies.  I’m providing a link to the website, but please don’t go there.  It is dated and vague and one of my first orders of business.

Hollison has a patented process of collecting the air around particulate food (think pieces of food like dog food or breakfast cereal) to test for contaminants.  That may not sound very exciting or earth shattering, but consider what it will replace.

The method of testing now is random grab sampling.  It is literally taking a sample at random and testing it.  If the sample is contaminated, that batch doesn’t ship.  If the sample is clean, the batch ships.

The problem is you make a leap of faith that a clean sample means a clean batch.  You only have visibility into the actual sample, and you are hoping the rest of the batch is also clean.  In food safety, hope is a terrible strategy.

Our process continually samples and gives the food manufacturer visibility into 100% of the product.  We think we can literally improve the quality of food world-wide.  How exciting?!

This Blog

You won’t see much change.  My role with Hollison is not that different from my corporate role with SVN, though I will have more of a role in sales.

What I’m most excited about is all the growth and learning that will come with this new opportunity – and I’ll be sharing it all with you here!

Question: What will be different for you in 2014? New career? New focus? New commitment to excellence? You can leave a comment by clicking here.

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How to Demonstrate Your Expertise by Blogging on These 4 Categories

At the end of this post is an exercise you can download to brainstorm a year’s worth of weekly blog posts in 10 minutes.

I remember the first day after I was honorably discharged from the Marine Corps.  It was the day I started working with my dad in the commercial real estate industry.  I knew nothing beyond what I picked up from growing up with two parents in real estate.  I didn’t have a license.  I didn’t have business cards.  I was as green as they come.  All I wanted to do was hide in my office.

Photo from istockphoto.com

Photo from istockphoto.com

I remember having the nagging thought:  “Who would want to work with you when they could work with your dad?”  It took me two years to get over that self-doubt.

It is one thing to gain self-confidence, and that takes time.  Your industry also needs to gain confidence in you.  You need to become known as an expert in your field.  I like to talk about this as dominant market presence.  Are you, your company, or your product the first thing that pops into potential clients’ or customers’ minds?

Additionally, if you still haven’t bought the idea that you should be blogging or need help setting up and launching your blog, read this post on the subject.

I believe a blog is the quickest way to gain this dominant market presence.  You can become known as an expert, gain dominant market presence, and cultivate the next generation of clients and customers by blogging in these 4 categories.

Blog on These 4 Categories

  1. Deal Stories – Stories are an incredible way to engage with your audience.  They often allow you to connect with your readers on an emotional level.  This invites your readers into your post and keeps them there.  Stories of real situations are also valuable to your potential future clients.  Plus, stories allow you to demonstrate your expertise without tooting your own horn.  Your deal stories should include these 3 sections:
    1. Situation – Give the context of what was going on.  Why were you hired?  What challenges was your client facing?  Giving the context allows your readers to relate.
    2. Steps – What did you do to solve your clients problems?  What did you do to help maximize your client’s best interests?  Share what happened, but be careful not to sound like a commercial.
    3. Solution – Here is where you describe the results.  This is the culmination of the story.  If done well, the reader will have a better understanding of the service or product you provide and how that product or service can benefit them.
  2. News – Blogging about the news demonstrates that you are in-the-know about what is happening in your industry.  However, the news can be boring.  You do not want to just regurgitate what your readers are hearing from other sources.  If a certain news topic is becoming a topic of conversation at the water cooler, you should blog about it.  Demonstrate your expertise and experience by giving your take.  A word of caution:  only blog about a news topic if it is applicable to your industry.
  3. Market trends – This topic can also be boring so be careful.  I would not blog about market trends more than once a quarter.  However, demonstrating that you are aware of market trends is important.  For some of your readers, this information will be valuable.  It puts you in the position to become a trusted resource for timely information.
  4. 101 Topics – In Commercial Real Estate, every successful investor did their first deal at some point.  Donald Trump did not come out of the womb as an expert.  He had to learn.  By blogging about the basics of your industry, you have the opportunity to educate the next generation of players in your industry.  In the next 20 years, we are about to see the biggest transfer of wealth in the history of the world.  By educating the next generation of your future clients, who do you think will be top-of-mind when the next generation has a need for your product or service for the first time?  You will!

A huge hurdle for many beginning bloggers is the anxiety of knowing what to blog about.  As a bonus to this post, I have included a simple exercise I use with my coaching clients.  In 10 minutes, you can brainstorm these 4 categories and produce a year’s worth of blog topics.

Knowing what you will blog about for the entire next year is like a warm blanket.  This single exercise could lead to your success in building a powerful blog that increases your presence, solidifies you as an expert, and cultivates the next generation of your future clients.

Question: What are you doing to ensure the success of your presence campaign in 2014? You can leave a comment by clicking here.

Download Your Free Exercise

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How to Systematically Pursue Your Former Clients in These 6 Steps

At the end of this post, you can download a worksheet that will help you put these 6 steps into instant application.

As the father of 3 young kids, I’m always finding things in the couch.  Ninja sword.  Costume jewelry.  Goldfish (the snack).  I never know what I’m going to find when I place my hand between the cushions.

Photo courtesy of iStockPhoto.com

Photo courtesy of iStockPhoto.com

Then there is the wonderful experience that comes with winter.  You put on your coat for the first time since last year and find a $20 in the pocket.  I love that feeling.  Found money.

Your previous clients are like the couch cushions and the $20 long forgotten in a winter coat.  We neglect them.  Then every so often, we lower our hands between the cushions.  I submit that you intentionally pursue these past clients.

You can re-engage your former clients by following these 6 steps.

6 Steps to Re-engage Your Past Clients

  1. Make a list – As in, make a list of all your former or inactive clients.
  2. Scrub the list – You can choose who you would like to work with.  Pursue only the clients that you’d like to work with again.
  3. Prepare – Do your homework.  Be informed.  Have they won an award recently?  Did their daughter get married?  Run a google search.  Check out their LinkedIn profile.
  4. Call 2 a week on Friday afternoons – Call 2 on the list every week.  Do it on a Friday afternoon when the week is winding down.  Make it a habit.  If you would do this every week all year, then you would contact about 100 people that have already done business with you.  These are former clients who have hired you before and actually pulled the trigger on a deal.
  5. Have something of value for them – Don’t just call them to check in.  Maximize this opportunity by having something of value to offer them.  Maybe a building sold by one of their properties and you have comp info for them.  Maybe it has been 3 years since anyone evaluated their portfolio.  Offer to do it for them.
  6. Close for the meeting – Keep in mind the you have an existing relationship.  You should know if they love to golf or would rather sit down for a quick cup of coffee.  Use that information to your advantage and be strategic.  But don’t forget to close for the meeting.  Nothing is more effective than getting face to face.

Question: So what are you going to do now? I challenge you to make your list and then do three things: first, schedule a task on your calendar for every Friday; second, send this article to a friend whom you know needs to read it; and third, tell me when you are done by leaving a comment below. You can leave a comment by clicking here.

Download Free Worksheet

 

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How to Find Your Specialty by Answering 3 Questions

At the end of this post, I will share with you how to download a free worksheet of the exercise I describe in this post. It will allow you to visually see where your sweet spot lies.

I am continually surprised by Commercial Real Estate brokers who lack a specialty.  All top performers in CRE have a specialty.  Yet, those mired in mediocrity refuse to hone in on what they can be awesome at doing.  In fact, business owners of all kinds often have this problem.

Image courtesy of iStockPhoto.com

Image courtesy of iStockPhoto.com

I had a call last week with one of our advisors on the East Coast.  He was traditionally a specialist in hospitality.  Because of some changes in his life, he needed to shift his specialty to something he could practice locally.  His question was what should he specialize in.  What would you tell him?

Many of my coaching clients face this question as well.  It doesn’t matter if you are new to the business or you are mid-career.  Making this decision correctly will have a profound impact on your career.  Not only can it determine the amount of income you can make, but it can determine if you will like going to work every morning.

A CRE broker, or any business owner or salesperson, can find his/her sweet spot by answering 3 questions.

Three Questions to Find Your Specialty/Sweet Spot

1.  What do you like?

You should always start here.  What product type do you like?  What would you own if you could?  For me, I love multi-family.  I love to broker these deals.  I own this property type.  I understand it.  I don’t like industrial properties.  They don’t fit my eye.  I don’t enjoy being in industrial parks.  It just isn’t my thing.

You need to answer for yourself – what are my favorite 3 product types?  Write them down.

2.  What are you good at?

This is completely different than what you like.  Consider what you are good at.  Do you enjoy intense underwriting and analysis?  If so, multi-family might be your thing?  Do you enjoy fast paced prospecting and deal making?  If so, then maybe Single Tenant Net Lease (STNL) is your thing?  Maybe you love evaluating how the business aspect of hospitality properties and convenient stores impact value?

Again, list what product types fit your skill set.  Write them down.

3.  Where is the market velocity?

I did this exercise in 2009.  The market had dried up everywhere.  My business was suffering.  I looked around and saw that Dollar Stores were still trading at a rapid rate.  That was the only market velocity I saw anywhere in Kentucky.

Now I already told you that I love multi-family and it fits my skill set.  But no apartments were selling.  If I would have chosen apartments as the object of my prospecting campaign, I would have failed.  Instead, I began focusing on Dollar Stores.  It was a great move, and I learned to love that product type.

Look around your market.  Where is the transactional velocity?  Write those down as well.

Now look at your lists.  Where the answers to the three questions overlap is where you should specialize.  This is your sweet spot.

I ask that you to do two things:

  1. Regardless of what industry you are in, what benefits would you realize by finding your sweet spot and being known as the expert in your specialty? You can leave a comment by clicking here.

  2. You have a friend that needs to find their sweet spot. I challenge you to email this post to them so they can do this simple exercise. It could change the trajectory of their career.

To download a free worksheet that will allow you to work this exercise and visually find your sweet spot, click the button below.

Download Your Free Worksheet

 

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